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- Use this process to estimate a project's effort hours
- Once you understand the effort that's required for a project, you can assign resources to determine how long the project will take and estimate labor and non-labor costs. Here's a process you can use to estimate the total effort required for your project. by Tom Mochal
- Tags: Project, Estimate, Effort Hour, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Tom Mochal
- Blog posts 2008-08-05
- ProjectCompanion (exe)
- With ProjectCompanion, you can 1) deliver on time and within budget, 2) improve control of your projects, 3) improve profitability, 4) reduce costs in administration, 5) improve management reporting, and 6) establish a common way of work. Best of all, it is free. Start turning your projects into profits today...
- Tags: Project, Web, ProjectCompanion, Channel Management, Project Management, Tools & Techniques, Workforce Management, Strategy, Marketing, It Operations, It service Management, Management, Human Resources
- Software downloads 2008-07-30
- ManageEngine SupportCenter Plus (exe)
- SupportCenter Plus is a 100% Web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next...
- Tags: AdventNet Inc., Service Level Management, Product Marketing, It Operations, It service Management, Marketing
- Software downloads 2008-07-24
- ScalarCalc (exe)
- ScalarCalc is a calculator that is to solve real math problems with units and simple enough to perform everyday unit conversions. Try the built in Equations feature to solve common problems. A print feature allows you to print your work. Demo mode operates with fewer significant digits. This version is...
- Tags: HP OpenView, ScalarCalc, Print Feature, Utility Computing, It Management, It service Management
- Software downloads 2008-07-23
- Don't be a "prideful" PM consultant
- Too much pride can be a bad thing for project management PM consultants. Is your ego getting in the way of your client's best interest? A TechRepublic member has a wake-up call for you with five characteristics of a puffed-up PM consultant. by Beth Blakely
- Tags: Consultant, Project Manager, Project Management, Tools & Techniques, Strategy, Team Management, It Operations, It service Management, Management, Beth Blakely
- Blog posts 2008-07-18
- Software Project Management (exe)
- For a project to be successful it has to be planned and managed so that the project objectives are achieved. A comprehensive plan ensures adequate planning for all the aspects that are necessary for project success. A plan is used to execute the project and to monitor and control it....
- Tags: Software, Project, Software Project Management, Software Project, Edistalearning, Project Management, It Operations, It service Management
- Software downloads 2008-07-16
- Consider Enterprise Environmental Factors when planning IT projects
- Enterprise Environmental Factors EEFs are corporate, environmental, and governmental variables that can determine how you manage certain aspects of a project. Bill Stronge lists examples of common EEFs and offers questions you need to ask at the start of each project. by Bill Stronge
- Tags: Project, Team, Information Technology, Project Manager, Enterprise Environmental Factor, Team Management, Productivity, Project Management, Management, It Operations, It service Management, Bill Stronge
- Blog posts 2008-07-15
- Method123 Educational (exe)
- Online Web Based Project Management Software that can also be downloaded to a PC. You can download a project management methodology complete with templates, examples and case studies. The Method123 Educational Edition offers the complete project management course solution, as it provides all of the knowledge needed to teach and...
- Tags: Method123, Method123 Educational Edition, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Software downloads 2008-07-09
- Live Webcast: Reduce Your Costs and Prepare for Tomorrow with BMC CONTROL-M
- In IT, many datacenters accommodate more than one scheduling solution, often deploying one for each of their major platforms and applications. While historically this approach has offered good automation capabilities for specific platforms, it is now apparent that it is not only costly, but fails to accomplish the automation efficiencies...
- Tags: BMC Software Inc., Webcast, BMC CONTROL-M, It Management, It service Management
- Webcasts 2008-07-08
- Manage project time requirements with these methods
- If you're trying to get a handle on project time requirements, these project management methods will put you in a better position to come away with a plan that you can explain and execute. by Bill Stronge
- Tags: Project, Project Manager, Activity, PERT, Project Management, Tools & Techniques, Team Management, Strategy, It Operations, It service Management, Management, Bill Stronge
- Blog posts 2008-07-08
- Surado Small Business CRM Software (zip)
- Surado Small Business CRM is the complete solution in an easy to use, integrated package -- Contact & Account Management, Sales Automation, Marketing Automation, Customer Service, Project Management and optional integration to QuickBooks and Peachtree.Surado Small Business CRM offers an unprecedented level of power and flexibility for small businesses looking...
- Tags: Surado Solutions, Surado Small Business CRM, Sales Strategy, Sales Force Management, Product Marketing, Sales Channel, Project Management, Sales, Marketing, It Operations, It service Management
- Software downloads 2008-06-20
- RationalPlan Single Project (exe)
- RationalPlan Single Project by Stand By Soft is a project management software designed as an affordable alternative to Microsoft Project. The application is covering project management area from WBS construction, project planning and scheduling to critical path management, over allocated resources detection, progress tracking, and cost estimation. Gantt chart support...
- Tags: StandBySoft, Project Management, Tools & Techniques, Microsoft Project, Strategy, It Operations, It service Management, Management, Microsoft Office, Office Suites, Software
- Software downloads 2008-06-20
- Web Help Desk (dmg)
- The Web Help Desk software offers an industry-leading feature set that allows you to dynamically route, track and fulfill your service support requests with ease, all through an intuitive interface and 2-way email. Being a Web-based, platform independent solution, the Web Help Desk provides a low cost of ownership, ultimate...
- Tags: Service Desk, Web, MacsDesign Studio, Channel Management, Service Level Management, It Services, Marketing, It Operations, It service Management
- Software downloads 2008-06-17
- AcmePlan (exe)
- AcmePlan is a program for managing projects. For easy, clear and comfortable management of virtually any projects. AcmePlan comprises the basic features necessary for comfortable work with a project, amazing ease of use and availability. It is equally good both for a professional in the project management field and for...
- Tags: Project, AcmePlan, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Software downloads 2008-06-16
- IT Service Management: A Top Priority for 2008
- IBM recently commissioned the Butler Group to discover the priorities of more than 100 senior IT professionals working in large organisations and enterprises. The results of the survey show what role ITSM will play in 2008, what the priorities will be and how capabilities are deployed. It also provides...
- Tags: Butler Group, Priority, Information Technology, IT Professional, IBM Corp., Research Finding, Service Level Management, It Services, It Operations, It service Management
- White papers 2008-06-13
- Web Help Desk (exe)
- The Web Help Desk software offers an industry-leading feature set that allows you to dynamically route track and fulfill your service support requests with ease, all through an intuitive interface and 2-way email. As a 100% Web based, platform independent solution, the Web Help Desk provides a low cost of...
- Tags: Service Desk, Web, MacsDesign Studio, Channel Management, Service Level Management, It Services, Marketing, It Operations, It service Management
- Software downloads 2008-06-13
- MPMM Standard (exe)
- Online Web Based Project Management Software that can also be downloaded to a PC. You can download a project management methodology complete with templates, examples and case studies. This methodology helps you manage projects than before. Using the project management templates set, you can create project deliverables in a snap....
- Tags: Method123, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Software downloads 2008-06-12
- How to successfully execute the scope management phase of a project
- There's very little that you can do before the start of a project without first defining the project scope. It's an interesting process to go through if you're used to the type of organization that many of us face these days. Executing the Scope Management phase of your project will...
- Tags: Project, Project Manager, Work Breakdown Structure, Bill Stronge, Project Management, It Operations, It service Management
- Blog posts 2008-06-09
- Fujitsu Transaction Solutions Minimizes Downtime and Drives Out Costs With BMC Application Problem Resolution
- Fujitsu Transaction Solutions Inc. is a lifecycle solutions provider of hardware, software, and services for consumer transaction environments in North America. The company needed to lower support costs and improve the reliability of GlobalSTORE, the company's Windows-based retail application, by minimizing the difficulties associated with supporting myriad, site-by-site customized variants....
- Tags: BMC Software Inc., Downtime, Fujitsu Ltd., It Management, It service Management
- Case studies 2008-06-01
- CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client
- CGI Group Inc. is one of the largest IT and business process service firms in North America. The company wanted to improve process for resolving application problems for CGI's top client. CGI Group deployed BMC software for its solution and implemented BMC Application Problem Resolution system to quickly reveal root...
- Tags: BMC Software Inc., Customer Satisfaction, CGI Group Inc., Telecommunications, It Management, It service Management
- Case studies 2008-06-01