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it service management

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Use this process to estimate a project's effort hours
Once you understand the effort that's required for a project, you can assign resources to determine how long the project will take and estimate labor and non-labor costs. Here's a process you can use to estimate the total effort required for your project. by Tom Mochal
Tags: Project, Estimate, Effort Hour, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Tom Mochal
Blog posts 2008-08-05
Don't be a "prideful" PM consultant
Too much pride can be a bad thing for project management PM consultants. Is your ego getting in the way of your client's best interest? A TechRepublic member has a wake-up call for you with five characteristics of a puffed-up PM consultant. by Beth Blakely
Tags: Consultant, Project Manager, Project Management, Tools & Techniques, Strategy, Team Management, It Operations, It service Management, Management, Beth Blakely
Blog posts 2008-07-18
Consider Enterprise Environmental Factors when planning IT projects
Enterprise Environmental Factors EEFs are corporate, environmental, and governmental variables that can determine how you manage certain aspects of a project. Bill Stronge lists examples of common EEFs and offers questions you need to ask at the start of each project. by Bill Stronge
Tags: Project, Team, Information Technology, Project Manager, Enterprise Environmental Factor, Team Management, Productivity, Project Management, Management, It Operations, It service Management, Bill Stronge
Blog posts 2008-07-15
Manage project time requirements with these methods
If you're trying to get a handle on project time requirements, these project management methods will put you in a better position to come away with a plan that you can explain and execute. by Bill Stronge
Tags: Project, Project Manager, Activity, PERT, Project Management, Tools & Techniques, Team Management, Strategy, It Operations, It service Management, Management, Bill Stronge
Blog posts 2008-07-08
How to successfully execute the scope management phase of a project
There's very little that you can do before the start of a project without first defining the project scope. It's an interesting process to go through if you're used to the type of organization that many of us face these days. Executing the Scope Management phase of your project will...
Tags: Project, Project Manager, Work Breakdown Structure, Bill Stronge, Project Management, It Operations, It service Management
Blog posts 2008-06-09
Cisco Unified Communications Project Management
Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Available Dates and LocationsLearn how to manage a Cisco Unified Communications UC project by using Cisco's best practices and processes for successful UC solution deployment..You'll learn the project...
Tags: Cisco Unified Communications System, Cisco Systems Inc., UC, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
Training 2008-06-01
A primer on projects, programs, and portfolios
Tom Mochal answers a question about project management terminology from a TechRepublic member. Question I have worked at companies where a program manager was assigned to manage all major development. In these situations, the project manager had little authority and was often relegated to administrative duties,...
Tags: Project, Project Manager, Tom Mochal, Projects, Portfolios Portfolios, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
Blog posts 2008-05-19
Project management screw-up number 1: Failing to address the right problem
In his book The Project Management Advisor: 18 Major Project Screw-ups, and How to Cut Them off at the Pass, Lonnie Pacelli talks about the most common pitfalls encountered in any project. Each chapter of the book covers one common pitfall in a like format: - "How...
Tags: Project Manager, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Toni Bowers
Blog posts 2008-04-17
ScrumMaster Boot Camp
Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsScrum is an agile project management process that allows you to deliver usable results during your project lifecycle, absorbing changes as you go along. In this...
Tags: Global Knowledge Network Inc., Productivity, Project Management, Tools & Techniques, Development Tools, Strategy, Middleware, It Operations, It service Management, Management, Software Development, Software/Web Development, Enterprise Software, Software
Training 2008-04-01
Project Requirements
Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsProject failures-or significant cost and schedule overruns-are often caused by a poorly defined project scope. Improve your project management effectiveness by learning to define...
Tags: Requirement, Change Management, Productivity, Project Management, Leadership, Tools & Techniques, Strategy, Management, It Operations, It service Management
Training 2008-04-01
Prepare for a management career through project management
Whether you're a support tech who wants to take on management responsibility or a developer wanting to take a step toward a management position, the best place to start is often in project management. Project management can build your organization and management skills to prepare you for a future role...
Tags: Project, Career, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Dana Norton
Blog posts 2008-03-27
Go green with quality management
Tom Mochal, PMP, winner of the 2005 PMI Distinguished Contribution Award, has been TechRepublic's resident project management mentor for the past five years. He is president of TenStep, Inc., a methodology development, training, and consulting company. This column was co-authored with Andrea Krasnoff, PMP, Director of Consulting Services at TenStep,...
Tags: Project, Quality Management, Environment, Quality, Six Sigma, Project Management, Tools & Techniques, Strategy, Business Operations, It Operations, It service Management, Management, Tom Mochal
Blog posts 2008-03-18
Project management skills enhance IT career
One IT job role that is continually stressed in the results of TechRepublic's 2008 Skills and Salary Report is project leader. It comes in at number four on the list of job functions by salary, and the author of the survey says that the IT field is seeing more demand...
Tags: Information Technology, Career, Project Manager, Manage, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Toni Bowers
Blog posts 2008-03-14
Don't fall prey to these false project requirements
In project management, requirements describe how a product or service should act, appear, or perform. These details explain the features and functions of the products or deliverables the project needs to have. If you could ask your clients about requirements and know they were responding with exactly...
Tags: Requirement, Project Management, Corporate Communications, Printers, Tools & Techniques, Strategy, It Operations, It service Management, Marketing, Hardware, Peripherals, Management, Tom Mochal
Blog posts 2008-03-11
Project management responsibility can be elusive
When two or more people are involved in delivering a technical project, there is an absolute requirement for shared responsibility if the project is to be successful.  This means communication.  It also means that understanding of that communication is essential.  In other words, you have got to be sure that the message...
Tags: Project, Programming, Frank, Project Management, Tools & Techniques, Strategy, Development Tools, It Operations, It service Management, Management, Software Development, Software/Web Development, Tim Malone
Blog posts 2008-03-06
Supervise larger projects with a schedule management plan
As your project grows larger, your project management processes need to become more rigorous and structured. (The reverse is also true: Processes should be simpler for smaller projects.) Normally, the process used to update and manage a project schedule is pretty clear. For example, you might receive...
Tags: Project, Team, Project Manager, Schedule, Schedule Management Plan, Management Plan, Team Management, Project Management, Productivity, Tools & Techniques, Management, It Operations, It service Management, Tom Mochal
Blog posts 2008-03-04
Service level agreements of paramount importance to software-as-a-service adoption
Software-as-a-service has been the buzzword that promises to provide prompt services while keeping companies shielded from the problems of implementation and maintenance of software. However, with enterprises offloading the physical control of software, service level agreements need to define very precisely how customers are compensated for downtimes. ...
Tags: Software, SLA, Software-as-a-service, Service Level Management, Software As A Service (SaaS), It Operations, It service Management, Emerging Technologies, Arun Radhakrishnan
Blog posts 2008-02-29
Align green project management with ISO 14000
Tom Mochal, PMP, winner of the 2005 PMI Distinguished Contribution Award, has been TechRepublic's resident project management mentor for the past five years. He is President of TenStep, Inc., a methodology development, training and consulting company. This column was co-authored with Andrea Krasnoff, PMP, Director of Consulting Services at TenStep,...
Tags: ISO 14000, Project Management, Tools & Techniques, Iso standards, Process Improvement, Strategy, It Operations, It service Management, Management, Quality, Business Operations, Tom Mochal
Blog posts 2008-02-19
Consider green project management for your projects
Tom Mochal, PMP, winner of the 2005 PMI Distinguished Contribution Award, has been TechRepublic's resident project management mentor for the past five years. He is President of TenStep, Inc., a methodology development, training and consulting company. This column was co-authored with Andrea Krasnoff, PMP, Director of Consulting Services at TenStep,...
Tags: Project, Decision, Green Project Management, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Tom Mochal
Blog posts 2008-02-11
TR Out Loud - Feb. 8, 2008
Welcome to the launch of TR Out Loud! We've developed this podcast especially for our "hardcore" members, as well as those who'd like to join that cool kids' club! This first show was recorded Thursday, February 7, and runs a little over 10 minutes. It features a...
Tags: Podcasts, Project Management, Tools & Techniques, Strategy, Internet, It Operations, It service Management, Management, Beth Blakely
Blog posts 2008-02-08


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